Return Policy
Return Policy
Cooper Clothing Collective, LLC
653 N 38th St.
Belleville, IL 62226
📧 cassidy@cooperclothingcollective.com
Returns:
We want you to shop with confidence. If you’re not completely satisfied with your purchase, we accept returns within 30 days of delivery.
To be eligible for a return:
- Items must be unused, unworn, and unwashed
- Items must be in their original condition
- Original tags must still be attached
Non-Returnable Items:
The following items are final sale and cannot be returned:
- Clearance or final sale items
- Items marked “Final Sale” on the product page
- Any item showing signs of wear, washing, or damage caused after delivery
Refunds:
Once your return is received and inspected:
- You will receive an email notification regarding approval or rejection
- Approved refunds will be issued to the original payment method
- Please allow 5–10 business days for the refund to process after approval
Original shipping costs are non-refundable.
Exchanges:
At this time, we do not offer direct exchanges.
If you need a different size or item:
- Please return the original item for a refund
- Place a new order for the desired item
Return Shipping:
- Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect
- We recommend using a trackable shipping service
- Cooper Clothing Collective, LLC is not responsible for lost or delayed return shipments
Damaged or Incorrect Items:
If you receive an item that is damaged or incorrect:
- Contact us within 7 days of delivery
- Email cassidy@cooperclothingcollective.com
- Include your order number and clear photos of the issue
We’ll take care of it promptly.
How to Start a Return
- Email cassidy@cooperclothingcollective.com with your order number
- Wait for return approval and instructions
- Ship your item to:
Cooper Clothing Collective, LLC
653 N 38th St.
Belleville, IL 62226
United States